time we ask for audience feedback on areas they would like further help
in, consistently in the top 3, no matter what industry, it
is Time management and productivity. No other skill in your business
has as bigger impact on your success as your ability to prioritise what
is most important, and get that done. Business and distraction are part
of most jobs, and we all need to keep working
on increasing our efficiencies and productivity if we want to generate
We are pleased to announce Robyn Pearce as the latest addition to the INK team of consultants.
Robyn Pearce is recognised world-wide as one of the top experts in the field of Time Management and productivity.
an award-winning real estate career to 27+ years as an international
time management specialist and multi-title author, Robyn brings
practical and immediately applicable solutions to your team’s time and
you are looking for a speaker who can add real value to your company,
Robyn offers a variety of presentations and workshops on “How To
Do More With Less – Time Saving Tips To Grow Your Real Estate Career”
interactive and practical sessions give tips and techniques to help
your team reduce overwhelm, increase productivity, and free up more
hours in the day.
clients are in many industry sectors, including Beef & Lamb NZ,
Foodstuffs, Keith Hay Homes, and many Real Estate brands in New Zealand
is the first year for all Real Estate Reporting Entities to have an
independent audit of their AML/CFT Programmes and Procedures. The
increase from 800 entities needing auditing in 2019, to 12,000 in 2020,
there will be a shortage of experienced auditors. Many Real Estate
companies are already booking in an auditor for next year.
are pleased to introduce our lead AML/CFT auditor – Allan Lloyd. He
has a wealth of experience in the field of compliance both in the
financial sector and over the last 7 years in the area of Anti-Money
Laundering and Countering Financing of Terrorism (AML/CFT) compliance.
has assisted Phase 1 entities with their AML/CFT obligations including
Risk Assessments and Programmes since 2012 and in 2015 conducted
the first audits for these entities and has continued to do so since
has obtained and is a registered “Certified Anti-Money Laundering
Specialist (CAMS), which is the gold standard in AML/CFT certifications
experience in assisting the Real Estate Sector with their AML/CFT
Compliance has given him industry specific and hands on experience
with various software packages. His ability to work remotely ensures
he conducts audits in a cost effective and thorough manner.
If you are interested in having a talk to Allan about your AML/CFT audit or checks, you can contact him directly on
Over the last 3 months, INK has experienced phenomenal growth in New Zealand already doubling last year’s turnover, with bookings well into 2020. With this increase in the volume of work, as well as opening our international office and increasing our team of New Zealand consultants things are busy!
To keep up with growth and continue to serve our customers with excellence Darren has brought on Cat Levine as General Manager alongside her role as an INK Consultant. Cat’s expertise in strategy and management of companies in rapid growth has enabled her to step into this role to keep growth momentum with the systems and processes to support this rapid expansion.
requires stepping out of our comfort zone, taking on new challenges and
expanding our horizons. At INK we like to practice what we
preach, so have spread our wings across the ditch to open our first
International Office in Brisbane. We have partnered with Australian
Business Growth consultants, and are working with them to create the
same momentum and success we have had here in New
Zealand. Over the next few months, we will introduce the team of
consultants to you, remember it’s not any further or more expensive to
have an Australian expert consultant come and work with you than it is a
New Zealand consultant. So don’t let their address
businesses grow and sales increase, I often see the wheels come off
behind the scenes because systems and processes are not able to
scale with growth.
I work with businesses in rapid growth, the first thing that I identify
is where are their bottlenecks in workflow, what are their frustrations
or pain points.
next step is a whiteboard session with key people involved, identifying
step by step the current process, who does what, how is information
conveyed between these people and where is there double handling. As
an outsider I continually question, Why is that person doing that task,
why does it need that extra step, why is it being done that way.
goal is to identify, ‘is this the most efficient way to be doing this’;
‘how can we create a system and a process that will make this
far easier and smoother for both customers and team’ . Also, ‘What
can technology do to make this easier?’
As Steven Covey says, sometimes we need to stop and sharpen the saw. By stopping working
in the business and spending some time working on
the business, it may feel like you are less efficient because you’re
doing less during the process. However, streamlining just one system
has an exponential impact on your growth
and your ability to scale in the long-term, and often ends up saving
Are there any areas in your business that are creating frustration and bottlenecks? Why not block out some time over the next month to step back and examine where improvements can be made, or call me to discuss working together on streamlining your systems and strategies.
was working with a client yesterday who was talking to me about their
business and how it wasn’t performing at the level that they desired.
discussed the key things they would like to change and how success
would look if everything was working well. We then started to build
a plan about what needed to happen to get the business where he wanted
it to be.
My next statement created a real impact.
we leave this business performing the way it is right now, it will
continue to deliver the result that you are not happy with. We have
to create change. We have to work with our people to get them to step
up, develop their skills and provide a stronger service proposition to
your customers. This way we can take more market share. Are you
committed to making the required changes in the
business to create the result?”
changes we discussed, were uncomfortable. Some of them were very
difficult and certainly taking the business owner outside their comfort
zone. What I wanted him to realise was that unless we made these
changes in the business and made the tough decisions, the result would
am very proud to see that the business owner has taken massive steps in
moving his business towards becoming even more successful than
it was. The big key to his success was that this business owner was
stepping outside their comfort zone with courage and making great
decisions about moving their business in the direction that it needed to
go. All I can say is congratulations and I encourage
you to be able to make those same tough decisions ultimately creating
the success you desire.
Every time Darren and I are with Real Estate Professionals we ask, “What are the top challenges in your business?”
Time and time again
we are told “Getting more listings” is one of the top challenges
to being more successful in Real Estate.
just drop into your lap, there are specific actions that you can take
that will make you be the one people come to with their listing.
Raving Fans are the most trusted and cost effective marketing
available. All it takes is following my system to getting people to
Know, Like and Trust you.
Here are 2 common myths…
Myth: Handing out my business card at networking events will get me listings
Busted: Commission breath stands out a mile away. Instead, think of ways you can show genuine interest in the other person, and ask how you can help them be more successful. Follow up with a text with a link to a contact or an article that shows you were thinking of their success. You will stand out from the rest!
Myth: I can’t get listings because I am new to the business.
Busted: Being new to the market what do you have that seasoned professionals might be missing? Time? Enthusiasm? Personal service? Your passion that YOU are the best person for the job is infectious and gets people trusting you are the best one to handle the sale of their biggest asset.
need to understand and communicate “Why people should choose you”,
and secondly, prove “why you are the best person to list their
For more information on my system to creating Raving Fans, Referrals and Repeats, lets connect! firstname.lastname@example.org or 027 44 99 035
As we are heading towards the spring and summer months, many industries find this time of the year improves their business sales and opportunities. Because of this, now is a really great time for us to develop our prospecting and business development skills. Have a think about how your team is developing their relationships with your target market and ensure that they prove and show that they add something different from the competitor. I do many sessions where sales teams are struggling to understand why their sales volume is not growing yet they haven’t really dug deep into understanding what their service proposition means to their customer.
Many of my larger keynote presentations are around ‘your customer is leaving’ and getting audiences to think about how they need to get their customer back. What will it mean in 2020 to be relevant to your customer base when they have so much choice and so much information. Here are 3 key things you should be doing as we head into spring:
Increase your prospecting opportunities by creating more meetings with a real purpose.
Review your database and identify your top 50 customers and start re- connecting with them in a way that it allows them to do business with you again.
Create a campaign that will be appropriate in the warmer spring months and it will enable your customers to understand what your service can provide them at this stage of the year.
you focus on these 3 things, it will start getting your teams to
really begin moving the business in a new direction into spring.